Job Description

WATERTOWN REGIONAL MEDICAL CENTER IS NOW HIRING FOR A DIRECTOR OF HOSPITAL INFORMATION TECHNOLOGY TO JOIN OUR TEAM!

This is an ONSITE position. No hybrid or remote options.

Be part of Watertown Regional Medical Center , an acute-care hospital in southeastern Wisconsin that consistently earns national awards for its high-quality care from the likes of Becker's Hospital Review, Chartis, Healthgrades, The Leapfrog Group, and parent company ScionHealth. Watertown Regional's exceptional care across multiple specialty services is also reflected in its numerous accreditations and certifications. Join our team and grow your career in a hospital where everyday excellence meets or exceeds expectations.

Job Summary

The Director of Information Technology & Systems (IT&S) provides leadership, strategic planning, and oversight of all IT operations to support both clinical and business functions within the hospital and associated clinics. This role is responsible for managing infrastructure, cybersecurity, systems integration, end-user services, project management, and compliance with IT standards and regulations. The Director ensures effective use of technology in support of high-quality patient care and operational efficiency, while fostering innovation and aligning IT initiatives with the overall mission of the organization.

Essential Functions

• Develop and execute hospital and clinic IT strategies aligned with enterprise objectives
• Lead IT staff, projects, vendors, and operations, ensuring performance standards are met
• Coordinate IT infrastructure, cybersecurity, application support, and disaster recovery plans
• Support end-user computing including helpdesk, training, and device management
• Establish and enforce IT policies, procedures, and security standards including HIPAA compliance
• Collaborate with executive leadership to support clinical, operational, and financial IT initiatives
• Manage IT budgets, vendor contracts, and resource allocations to maximize cost-effectiveness
• Serve as the hospital’s Facility Information Security Officer
• Evaluate and implement new technology solutions to enhance operational and clinical performance
• Ensure timely resolution of IT incidents and coordination of change management processes
• Represent the hospital in enterprise-level IT committees, initiatives, and governance bodies

Knowledge/Skills/Abilities/Expectations

• Strategic thinking and strong leadership in IT service delivery and project management
• Advanced knowledge of hospital information systems, networks, and cybersecurity practices
• Ability to manage high-impact technology projects and cross-functional teams
• Excellent verbal and written communication skills, including executive-level reporting
• High degree of integrity, initiative, and collaboration with clinical and administrative leaders
• Proficient in Microsoft Office applications and healthcare EHR systems
• Frequent sitting, keyboarding, and use of computers and peripherals
• Occasional lifting and moving of IT equipment up to 50 lbs
• Rare exposure to biological and chemical hazards in clinical environments
• Ability to respond to IT emergencies and support 24/7 IT operations

Education

• Bachelor's degree in Computer Science, Information Systems, Business, or related field required, or 7+ years of direct experience in lieu of a bachelor's degree required.

Licenses/Certifications

• Relevant certifications such as CPHIMS, PMP, ITIL-F, or vendor-specific technical certifications (Preferred)

Experience

• 5+ years of progressive IT management experience, with at least 3 years in healthcare and multi-site or enterprise environments.
• Demonstrated experience with hospital IT operations, EHR systems, cybersecurity, regulatory compliance, and project management.
• Strong leadership, communication, and relationship-building skills; ability to collaborate across clinical, operational, and enterprise teams.
• Experience managing budgets, vendor relationships, and IT staff development.
• Knowledge of industry best practices, regulatory requirements, and emerging trends in healthcare IT.

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